You Learn...

My experiment with customer service is nearing its finale. I like the technical aspect but not the customer aspect. If I have to spend 50 minutes teaching a nice old lady how check her email that's fine, I don't care about stupid average handle times. But when I have to sit there listening to people bitch and complain and tell me I shouldn't be working for an evil monopoly it gets a little tiring. (Well Mr. So-and-so, if we all quit working for this evil monopoly you'll have noone to phone when you have a problem so maybe you should shut up). When I'm gone I hope the person that replaces me tells these people where to go. So I've put in my two-weeks' notice two days ago. In two weeks I'll be starting my new job at Norwest Labs. At Norwest they perform tests on agricultural samples such as crops, soil, water, manure etc. I saw an add on Monday, called in on Tuesday, and went in on Wednesday to drop off my resume. 10 minutes after returning to my house I was called and offered a job. It's full-time until December at which point the slow season kicks in and they may have to lay some people off. And it pays more than Convergys. So I'm looking forward to the switch. Its very hard to resist the urge to "get sick" tomorrow and have a 3 day weekend. Anyways, Convergys was an interesting experience and I learned a lot. I've been listening to a lot of Alanis Morisette and really like the following song.
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"You Learn" ~ Alanis Morisette

I recommend getting your heart trampled on to anyone
I recommend walking around naked in your living room
Swallow it down (what a jagged little pill)
It feels so good (swimming in your stomach)
Wait until the dust settles

You live you learn
You love you learn
You cry you learn
You lose you learn
You bleed you learn
You scream you learn

I recommend biting off more than you can chew to anyone
I certainly do
I recommend sticking your foot in your mouth at any time
Feel free
Throw it down (the caution blocks you from the wind)
Hold it up (to the rays)
You wait and see when the smoke clears

You live you learn
You love you learn
You cry you learn
You lose you learn
You bleed you learn
You scream you learn

Wear it out (the way a three-year-old would do)
Melt it down (you're gonna have to eventually anyway)
The fire trucks are coming up around the bend

You live you learn
You love you learn
You cry you learn
You lose you learn
You bleed you learn
You scream you learn

You grieve you learn
You choke you learn
You laugh you learn
You choose you learn
You pray you learn
You ask you learn
You live you learn
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